Cinesouq Support

 
Uploading Movie Screeners
Filmmakers
What is Cinesouq?
Buyers
Account & Profile
Posting Your Film
Uploading Your Video
Free Services
Paid Services
Online Screener
Pricing
Delivery Materials & Formats
What happens if I receive defective delivery materials from the seller?
You have a 30 days inspection period, if within those 30 days you have found the materials to be defective, you contact Cinesouq and the seller and provide us with a report from your lab stating what the issues are. It is the responsibility of the seller to fix the issues and redeliver the corrected materials to you before they are paid the license fee. Cinesouq will make sure that your protected throughout the process, and if the delivery materials could not be correcte you will be rfunded your license and delivery materials fees.